Refund & Return Policy
Effective Date: June 2026
Thank you for shopping with ShopWithAzora.
Return Eligibility
We accept returns within 7 days of delivery only if:
- The item is unused and in its original condition.
- The item is returned with original packaging and tags.
- Proof of purchase is provided.
Items returned after 7 days of delivery will not be eligible for a refund or exchange.
Non-Returnable Items
The following items cannot be returned:
- Used or damaged products caused by customer misuse.
- Customized or personalized products.
- Gift cards.
- Clearance or sale items.
- Products without original packaging or tags.
International Orders
All international orders are final. No returns, refunds, exchanges, or cancellations will be accepted for orders shipped outside India.
Please review your order carefully before placing an international order.
Refunds
Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method within 5–10 business days.
Late or Missing Refunds
If you have not received your refund:
- Check your bank account again.
- Contact your payment provider or bank.
- If the issue persists, contact us at support@shopwithazora.online.
Exchanges
We only replace items if they are defective, damaged, or if an incorrect product was delivered.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error (wrong or defective item).
Original shipping charges are non-refundable.
Contact Us
For any questions regarding returns or refunds, contact:
ShopWithAzora
Email: support@shopwithazora.online
Website: https://shopwithazora.online
